Thank you for shopping with Confetti by Mui.

We have included the following terms and conditions governing our sales and services for your information.

Customization
For customized order, prior appointment is required via our contact page. Confetti by Mui imposes a design fee of S$200.00 if you require only our designing services. This fee will be waived if we undertake the fabrication of your order.

A non-transferable/refundable initial deposit of 30% of the estimated value is payable upon confirmation of order, with the balance becoming due upon delivery or within three months after completion of the customized work. The deposit may be forfeited if the item is not collected then after, solely at our discretion. Additional cost due to design modification whilst fabrication shall be borne by the customers.

All designs provided by us remain the property of Confetti by Mui and shall not be taken out and duplicate or use, in part or in whole, without the consent of Confetti by mui.




Orders
Buyers may submit their order enquiries by submitting their request via info@confettibymui.com.sg indicating their choice jewelry and any contact information. All requests will be processed within 2 working days.





Prices
The price agreed upon is in Singapore dollars and shall be inclusive of any local goods and services tax (GST), if any, but excludes the delivery/shipping charges. Any import duties levied by the authorities of the destination country for overseas buyers are the buyer's responsibility.





Delivery/shipping charges
We offer free delivery service for local purchases. For local buyers who prefer pick-up in person, please indicate your preferred time while placing your order. For overseas buyers, please see; http://www.singpost.com/quick_services/quicks_02postage_cal.asp for shipping charges.





Payment Terms
Buyers with PayPal account can make secured payment to our paypal account at enprix99@yahoo.com.sg. Please log in to www.paypal.com.sg for more details. Local buyers may wish to pay in cash or cheques upon delivery.

For overseas buyers, other payment options available are:

1. Telegraphic transfer

2. Money order

Please note that for buyers who opted for other payment option stated above, your orders will only be dispatched after your payments have been cleared by our bank.




Guarantee
We guarantee that all our diamonds and gemstones are of natural origin. We adhere strictly to the disclosure standards of the industry and will fully disclose any enhancements that may be required by the industry from time to time.

Furthermore all jewelry sold will be accompanied by Confetti by mui’s ‘Certificate of Authenticity’ stating the product details which are duly verified and signed by our gemologist to vouch for our products.





Return and exchange
We are confident that our products will exceed your expectations. However should you find that your purchase has flawed workmanship, you will be glad to know that we accept a full refund, less any shipping cost, for your purchases (except customized jewelry) within 3 days for local buyers or 7 days for overseas buyers; with no question ask.

Or if you feel that your purchase is not your ideal piece of jewelry, we will gladly exchange it with another item of your liking; within the same stipulated time as above and subject to an item of equal to or higher value than the initial purchase.

Please note that buyers will have to bear their own shipping cost for all returns and exchanges. All returns/exchanges must be in their original conditions and packaging; subject to verification by our gemologist. In cases where opinion differs, the returned item will be sent to an independent gemological laboratory in Singapore for a third party opinion. In which case, any charges imposed by the laboratory shall be borne by the erroneous party.




Cancellation
We accept cancellation of order for ready-made jewelry only. Buyers may cancel their orders at no cost before the shipment is finalized. However, the cost for shipment is payable by the buyers after the shipment is arranged and the conditions stated in the return policy applies.




Copyright
All designs, text and photographs in our website are properties of Confetti by Mui. No duplication of any parts of these for commercial use is permissible without the prior written consent from Confetti by Mui.